Introduction
This Privacy Policy explains how Holtz Spot LLC collects, uses and protects personal information when you visit customersupportautomationsuite.com (Customer Support Automation Suite), contact us or purchase customer support automation software and related digital services from our website.
Information We May Collect
We may collect your name, email address, phone number, company details, billing details, order details, account information, support configuration, customer messages or content you choose to submit, and basic website or service usage information needed to process orders and provide services.
How We Use Information
We use information to process orders, provide account access, operate customer support automation features, configure requested workflows, provide customer support, improve our website and services, prevent misuse and comply with legal, tax or security obligations.
Payment Information
Payments may be processed through secure third-party payment providers. We do not intentionally store full payment card details on our website.
Support Data You Submit
Customer messages, knowledge content, workflow instructions, contact details or other support data you submit are used to provide the requested service, operate configured features, communicate with you and maintain reasonable business and security records.
Cookies and Analytics
Our website and online services may use cookies or similar technologies to support site functionality, account access, security, analytics, checkout performance and user experience.
Sharing of Information
We do not sell personal information. We may share limited information with service providers that help operate the website and software, process payments, host data, provide approved integrations, deliver account access or comply with legal requirements.
Your Responsibilities
If you use the service to process information about your own customers or users, you are responsible for having the appropriate legal basis, permissions and notices required for that information and for configuring the service in line with applicable privacy obligations.
Your Rights
Depending on your location, you may have rights to access, correct, delete or request a copy of your personal information. Contact us at [email protected] for privacy requests.
Contact Information
Company Name: Holtz Spot LLC. Site Name: Customer Support Automation Suite. Email: [email protected]. Phone: (866) 913-1439. Location: 1449 West Nine Mile Rd Ste 13 #236, Pensacola, FL 32534.