A smarter inbox, not another crowded queue.
Bring incoming conversations together, assign ownership and keep the full customer history visible from first message to final resolution.
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Shared visibility
AI assistance
Automation rules
Human handoff
Support intelligence
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Customer support, organized.
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Customer support automation suite
Resolve more questions without losing the human touch.
Customer Support Automation Suite brings conversations, smart replies, routing rules, self-service and team insights into one calm workspace.
Unified inbox
No-code rules
Human handoff
Website chat
Email support
Knowledge base
Smart routing
Clear analytics
Support, simplified
One calm workspace for every customer conversation.
Give your team the context and automation they need while keeping a real person within reach.
Draft helpful answers in seconds.
Use your approved knowledge to suggest clear replies, summarize long threads and reduce repetitive typing.
Route each request with intent.
Tag, prioritize, assign and escalate conversations using simple rules your team can understand.
Automate the routine. Escalate the important.
Move sensitive or complex conversations to the right person with context already attached.
See what customers need next.
Track recurring topics, response patterns, workload and knowledge gaps without building manual reports.
Simple setup
From scattered messages to a repeatable support flow.
Start with your current process, add automation where it helps, and keep human judgment where it matters.
01
Connect your channels
Bring website chat, email and supported customer touchpoints into one organized view.
02
Teach the workspace
Add approved FAQs, policies and product knowledge so answers stay consistent.
03
Automate and improve
Set routing rules, review results and refine the experience as your support volume grows.
Support, simplified
Start simple. Scale when you are ready.
Choose a focused entry packages or a broader support suite. Your existing prices remain clear and visible.
Support Inbox Lite
A focused starting point for solo operators and small support queues.
Package price$9.99 - $14.75
Choose packagePro Automation Suite
A complete automation layer for routing, replies, SLAs and reporting.
Package price$54.95 - $94.82
Choose packageEnterprise Support Ops
Advanced control for complex queues, multiple brands and larger teams.
Package price$96.95
Choose packageBuilt for dependable service
Give customers a faster path to the right answer.
Automation handles repeatable steps while your team stays focused on conversations that need empathy, judgment or deeper expertise.
Talk to our teamFaster first repliesAnswer routine questions without making every customer wait in line.
Consistent handoffsMove complex cases to the right teammate with the full context intact.
Clearer decisionsUse support trends to improve content, processes and customer experience.
Common questions
Know what to expect before you choose.
Clear answers about setup, automation and the role of your support team.
Will automation replace our support team?
No. The suite is designed to handle repeatable steps and assist agents while preserving human handoff for complex, sensitive or high-value conversations.
Do we need technical knowledge to get started?
No. The packages use a guided, no-code approach for common inbox, knowledge and routing workflows. More advanced requirements can be discussed with our team.
Can we start with one support channel?
Yes. Several packages are designed for a focused starting point, and broader channel coverage is available as your support operation grows.
Where does the AI get its answers?
AI-assisted replies can use the approved FAQs, help content and guidance you provide. Your team remains responsible for reviewing configuration and customer-facing information.
Ready for a clearer queue?
Explore pricingMake every support conversation easier to manage.
Choose the package that fits your current queue and build a clearer path from first message to final resolution.